Orders are processed within
24 hours (Mon–Fri, excluding public holidays) after payment is received. Shipping is carried out via
DHL,
GLS, or the
Swiss Post – climate-neutral whenever possible.
-
Partial shipments are possible – at no additional cost to you.
- After two unsuccessful delivery attempts, Jungkraut AG may withdraw from the contract; any payments already made will be refunded.
-
Order tracking: You will receive a tracking number in your order confirmation (if available).
Shipping Costs & Delivery Times
| Region |
Shipping |
Delivery Time |
VAT / Customs |
Returns |
| Germany |
€3.90 (free from €60) |
2–3 business days (DHL) |
Included, shipped from Germany |
Free |
| Switzerland |
CHF 5.90 (free from CHF 60) |
2–3 business days (Swiss Post) |
— |
Free |
| Austria |
€5.90 (free from €60) |
3–5 business days (GLS) |
Included, shipped from Germany |
Free |
| EU (other countries) |
€5.90 (free from €60) |
3–5 business days (GLS) |
Included, shipped from Germany |
Free |
Note: For deliveries outside the EU, additional charges (customs duties/VAT) may be levied by the carrier upon delivery. VAT is adjusted accordingly at checkout. If available, you will receive a tracking number in your order confirmation.
